When your gas fireplace suddenly stops working, it can be incredibly frustrating – especially during Minnesota's harsh winter months. Before calling for professional service, there's a simple reset procedure you can try that might get your fireplace running again immediately. If your fireplace has an Intellifire Plus ignition system, this quick 5-minute reset could save you time and restore warmth to your home.
At Glowing Hearth & Home, we service all brands of gas fireplaces and want to help you understand this basic troubleshooting step that many homeowners can perform safely on their own.
The Intellifire Plus is an advanced electronic ignition system found in many modern gas fireplaces. Unlike older standing pilot systems that maintain a continuous flame, this system uses electronic ignition to light your fireplace on demand. However, this sophisticated system has built-in safety features that will "lock out" the fireplace under certain conditions, requiring a manual reset.
Before attempting a reset, you need to confirm you have an Intellifire Plus system. There are two easy ways to identify this:
Look at your fireplace remote control. If you have one of these two common remote styles associated with Intellifire Plus systems, you likely have this ignition type:
The definitive way to identify an Intellifire Plus system is to locate the control module itself. You're looking for:
Your Intellifire Plus system will automatically lock out and prevent operation under several safety conditions:
When locked out, you'll notice the indicator light blinking alternately between red and green, and your fireplace won't respond to remote commands.
First, you'll need to access the Intellifire Plus module, which is typically located beneath your fireplace:
Safety Note: Ensure your fireplace has been off for at least 10 minutes before handling any components.
Once you can see the module clearly, observe the LED indicator light. If it's blinking alternately between red and green, your system is indeed locked out and needs resetting.
The reset process is straightforward:
After hearing the confirmation beep:
If your fireplace still won't start after performing the reset, or if the system immediately locks out again, you likely have an underlying issue that requires professional attention. Common problems that cause repeated lockouts include:
While resetting your Intellifire Plus system is generally safe for homeowners to perform, certain situations require professional expertise:
At Glowing Hearth & Home, our factory-trained technicians have extensive experience with Intellifire Plus systems and can quickly diagnose and resolve complex ignition problems.
Regular professional maintenance can prevent many lockout situations from occurring. Our comprehensive fireplace service includes:
We recommend professional service every other year to keep your Intellifire Plus system operating reliably and safely.
Unlike many competitors, we service all brands of gas fireplaces – even those we didn't install. Our advantages include:
To minimize future lockout situations:
If your Intellifire Plus reset procedure doesn't resolve your fireplace problems, or if you're uncomfortable performing any troubleshooting steps, contact Glowing Hearth & Home today. Our experienced service team can quickly diagnose ignition system problems and get your fireplace working safely and reliably.
Remember: while basic troubleshooting like resetting your ignition system is often safe for homeowners, gas appliances should always be serviced by qualified professionals when problems persist.
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